Create ServiceNow Ticket allows you to open new tickets as a task from a parent playbook. When creating the ticket, you can decide to update based on the ticket's state, which will wait for the ticket ...

ServiceNow announced this morning that it was acquiring Czech Republic task mining company UltimateSuite, giving the company a new way to capture and understand how work flows through a business. The ...

Workflow automation giant ServiceNow Inc. said today it has agreed to buy a Czech task mining startup called UltimateSuite s.r.o. so it can better understand how work-related tasks flow through ...